Privacy Policy for Ghar Ka Khana

1. Introduction

Welcome to Ghar Ka Khana ("GKK", "we", "us", or "our"). This Privacy Policy explains how Fazal-e-Insaaniyat Charity Works collects, uses, discloses, and protects your personal information when you use our mobile application and website.

Ghar Ka Khana is a food marketplace that connects home cooks with people seeking home-cooked meals in Pakistan.

2. Information We Collect

2.1 Personal Information

When you use Ghar Ka Khana, we collect:

• Account Information: Name, email address, password, and phone number
• Location Data: Precise and approximate location to help you find nearby cooks and customers
• Profile Information: Profile pictures and food images you choose to upload
• Food Preferences: Dietary restrictions, food preferences, and order history
• Communication Data: Messages exchanged through our in-app chat feature

2.2 Automatically Collected Information

• Device information (device type, operating system)
• App usage data and interactions
• Location data (when you grant permission)

3. How We Use Your Information

We use your personal information to:

• Create and manage your account
• Connect home cooks with customers based on proximity
• Enable communication between cooks and customers through our chat feature
• Display food listings and availability
• Maintain order history and food preferences
• Improve our app functionality and user experience
• Send important updates about your orders and account
• Ensure platform safety and prevent fraud

4. Location Data

We collect precise and approximate location data to:

• Show you nearby home cooks and available meals
• Help customers find food providers in their area
• Enable location-based matching between cooks and customers

You can choose whether to share your precise location with us. You can still use the app if you opt out of location sharing, though some features may be limited.

5. How We Share Your Information

Currently, we do not share your personal information with third parties. Your data is stored securely on our servers (Supabase).

Payment Information:

Payments are arranged directly between customers and cooks through our chat feature. We do not process, store, or have access to payment card details or financial information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely using Supabase infrastructure with industry-standard security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention and Deletion

• We retain your personal information for as long as your account is active
• When you delete your account, we immediately delete all your personal information from our systems
• You can request account deletion at any time by contacting us at gkk@fazaleinsaaniyat.org

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt out of precise location sharing
• Withdraw consent for data processing at any time

To exercise these rights, contact us at gkk@fazaleinsaaniyat.org.

9. Children's Privacy

Our service is available to users of all ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: gkk@fazaleinsaaniyat.org

Address: F-13/14 Alpine Homes, Block 2, Clifton, Karachi, Sindh, Pakistan